A tale of two worlds.
Having traveled a good part of the world, and experienced some amazing service, this resort is second to none when it comes to attitude, effort, politeness and making a guest feel special. The food and drink is spectacular (especially if you take the time to listen to your server. Their suggestions and knowledge of each chef’s specials can guide you to mouth watering local treats!)
The hotel is small to medium allowing a very personal feel. The facilities are wonderful. Even the beach which can be stony in the general area is quite passable. You can walk quite a distance feeling safe and you can walk out into the ocean.
The animation staff tries to engage you but recognizes those who wish to remain in their own worlds. However, the serving staff is ever present and this is most appreciated in an all inclusive.
Here comes the other world….DO NOT get sucked into a time share presentation. Run away screaming or make a big scene but no matter what is offered, take a giant pass. If you make the mistake be prepared to face the wrath of the sales team unless you write a big cheque. They get very impolite bordering on nasty. I don’t want to dwell on this as it ruins a wonderful property. Just be forewarned and stay resolute!
Back to the happy aspects. The price is upper end but you can watch for deals. And the hotel is perfect for a 4-night getaway from home. Cancun is easy to get to and relatively inexpensive. You will return home talking about your next visit to Desire. It leaves that kind of impression.